Privacy Policy

1. About ComeTransport

ComeTransport is a transportation and service marketplace designed to connect people and businesses that need transportation services with people or businesses that provide transportation services.

Users may use ComeTransport to create transportation requests, discover relevant opportunities, communicate with other users, and arrange transportation services.

ComeTransport is a platform that facilitates connections between users. Unless expressly stated otherwise, ComeTransport is not itself the carrier or transportation provider for a transaction arranged between users.

2. Information We May Collect

The information collected depends on the features you use and the permissions you provide.

2.1 Account Information

When you create or maintain an account, we may collect:

• Name or display name
• Email address
• Phone number, if provided
• Authentication information
• Country or general location
• Profile information
• Profile photograph, if provided
• Account type or role

2.2 Transportation Information

If you create or respond to a transportation request, we may process information that you provide, such as:

• Pickup location
• Destination
• Transportation requirements
• Vehicle information
• Availability
• Requested dates or times
• Descriptions and details provided by you
• Photos or documents that you voluntarily upload

2.3 Location Information

ComeTransport may request access to location information when a feature requires location-based functionality.

Location information may be used to:

• Show relevant transportation opportunities
• Help match users with nearby services
• Provide location-based features
• Improve the relevance of transportation requests

You can manage location permissions through your device settings. If you disable location access, some location-based features may not function correctly.

2.4 Messages and User Communications

If messaging functionality is available, ComeTransport may process messages and other content that users voluntarily send through the platform.

Communications may be processed to provide the messaging service, protect users, investigate abuse, prevent fraud, and enforce platform policies where permitted by law.

2.5 Device and Technical Information

We may receive technical information necessary to operate and secure the application, such as:

• Device type
• Operating system
• Application version
• Language and regional settings
• IP address
• Technical logs
• Crash or error information
• Security-related information

2.6 Usage Information

We may process information about how you use ComeTransport, including features used, searches, listings viewed, interactions and technical events.

3. How We Use Information

We may use information for purposes including:

• Creating and managing user accounts
• Providing ComeTransport services
• Connecting users with relevant transportation opportunities
• Providing location-based functionality
• Enabling communication between users
• Improving search and matching functionality
• Providing customer support
• Protecting the security of the platform
• Detecting fraud, spam and abuse
• Investigating violations of our policies
• Improving application performance
• Developing new features
• Complying with legal obligations
• Enforcing our Terms of Service

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on:

• Your consent
• Performance of a contract
• Steps taken at your request before entering into a contract
• Compliance with legal obligations
• Legitimate interests where permitted by law
• Protection of vital interests where legally applicable

5. Information Sharing

We do not sell personal information as part of the ordinary operation of ComeTransport.

5.1 Information Shared With Other Users

Some information may be visible to other users when necessary for the marketplace to operate.

Depending on the feature, this may include your display name, profile information, general location, transportation request, service information or other information that you voluntarily make available.

5.2 Service Providers

We may use third-party service providers that help us operate the application, such as infrastructure, hosting, security, authentication, communication or technical service providers.

Such providers may process information only as necessary to provide services to us and subject to applicable legal and contractual requirements.

5.3 Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to lawful requests
• Protect users or other individuals
• Protect ComeTransport and its rights
• Investigate fraud or abuse
• Prevent security threats
• Enforce our agreements and policies

6. Subscriptions and Payments

If ComeTransport offers paid subscriptions or premium digital features in its mobile applications, those purchases will be processed through the applicable official app-store billing system.

Depending on the device and platform, this may include:

• Apple App Store / Apple In-App Purchase
• Google Play Billing

Payment information used for these purchases is handled by the applicable platform according to its own terms and privacy policies.

ComeTransport does not ordinarily receive or store your full payment card number or bank account credentials for these subscription transactions.

7. Transportation Payments Between Users

Unless a future ComeTransport feature expressly states otherwise, payments relating to transportation services are arranged directly between the relevant users.

Any price, payment arrangement, transportation agreement, delivery obligation, insurance arrangement or other commercial arrangement between users is the responsibility of the relevant parties and may be subject to applicable law.

8. International Data Processing

ComeTransport may be used by people in different countries. Depending on where our infrastructure and service providers are located, information may be processed or stored in a country other than your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on the type of information, the purpose for which it was collected, security requirements, dispute resolution and legal obligations.

10. Account and Data Deletion

You may request deletion of your ComeTransport account and associated personal information through the account deletion feature provided within the application or through the official ComeTransport account deletion web resource.

When an account deletion request is completed, information associated with the account will be deleted or anonymized unless we are legally permitted or required to retain specific information.

Certain information may be retained when reasonably necessary for legal compliance, security, fraud prevention, dispute resolution or the establishment, exercise or defense of legal claims.

11. Your Privacy Rights

Depending on your country or region, you may have rights concerning your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion
• Restricting certain processing
• Objecting to certain processing
• Requesting data portability
• Withdrawing consent where processing is based on consent
• Submitting a complaint to a relevant authority

These rights may be subject to limitations under applicable law.

12. European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, applicable data protection laws may provide additional rights concerning your personal information.

These may include rights of access, correction, erasure, restriction, portability and objection, subject to applicable legal conditions.

13. California and Other U.S. State Privacy Rights

Depending on your location and applicable law, residents of certain U.S. states may have additional privacy rights.

These rights may include rights to access, correct or delete personal information and, where applicable, opt out of certain forms of data sharing or targeted advertising.

ComeTransport does not sell personal information for monetary consideration in the ordinary operation of the Services.

14. Children's Privacy

ComeTransport is not intended for children who are below the minimum age required to independently use the Services under applicable law.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

15. Cookies and Similar Technologies

The ComeTransport website may use cookies or similar technologies where necessary for website functionality, security, authentication, preferences or analytics.

Where legally required, consent will be requested before using non-essential cookies.

16. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

17. User-Provided Content

Users may submit transportation requests, profiles, messages, photographs, descriptions and other content.

Users are responsible for ensuring that information they submit is lawful, accurate where required, and does not unnecessarily contain another person's sensitive personal information.

18. Third-Party Services

ComeTransport may rely on third-party services required to operate certain features of the application.

Third-party services have their own terms and privacy practices. Where appropriate, users should review the applicable third-party policies.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If material changes are made, we may provide appropriate notice through the application, website or another reasonable communication method.

The "Last Updated" date at the beginning of this policy indicates when the latest version became effective.

20. Contact